Cancellation policy

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Regular Orders

If you have placed an order you would like to cancel, please contact us ASAP to cancel. If the order has already been processed with a shipping label created, it is too late to cancel, but you can request a return and refund. See our returns policy for more details on returns and refunds.